Welcome to Dragon Oath!
These Terms of Service govern your access to Dragon Oath game services including the Game, Game Client, Website (do2us.com), and Facebook Page (www.facebook.com/do2us).
By using our Services, you agree to be bound by these Terms. Please read carefully.
By using our Services, you agree to be bound by these Terms. If you don't agree to be bound by these Terms, do not use the Services.
Please also review our Privacy Policy which governs how we collect, use and disclose information from our users.
We may modify the Terms at any time, in our sole discretion. If we do so, we'll notify you either by posting the modified Terms on the Site or through other communications.
We may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
Eligibility
The Services are intended solely for persons who are 13 or older. Any access to or use of the Services by anyone under 13 is expressly prohibited.
Registration and Your Information
If you want to use certain features of the Services, you'll need to create an account. It's important that you provide accurate, complete and up-to-date information.
- Keep your account password secure
- Notify us immediately of any unauthorized use
- You're responsible for all activities under your Account
Virtual Currency (Silver)
You may purchase in-game currency called "Silver" to use for acquiring Virtual Goods within the Game.
- Purchase Silver with real money
- Silver is delivered automatically to your account
- Convert Silver to Tokens for in-game use
- Use Tokens to purchase Virtual Goods
Important Information
- We may change pricing at any time
- Payments are processed by third-party payment providers
- You agree to pay all applicable charges
Virtual Goods include character skins, game enhancements, and other digital features obtained through Virtual Currency (Silver/Tokens).
- No Cash Value: Virtual Goods have NO "real world" monetary value
- No Ownership: You receive a limited license only - Dragon Oath retains ownership
- Can Be Modified: We may change, eliminate, or discontinue Virtual Goods at any time
- No Transfers: You cannot sell, trade, or transfer Virtual Goods outside the Game
Forfeiture
All Virtual Goods are forfeited if:
- Your Account is terminated or suspended
- We discontinue providing the Services
- You violate these Terms
Automated Delivery System
Virtual Currency (Silver) is delivered automatically via our integrated PayPal API system immediately after payment confirmation.
- Email notification with receipt
- PayPal tracking number
- Transaction marked as "delivered" in our system
- Silver appears in your account balance
Service Delivery Complete When:
- ✅ Silver appears in your account balance
- ✅ Delivery confirmation email is sent
- ✅ Transaction is marked as "delivered"
Note: All products are digital goods delivered electronically. No physical shipping or handling is involved.
Understanding our refund policy is crucial before making any purchase.
1. Refund Eligibility
- UNUSED Silver ONLY - Silver that has NOT been converted to Tokens
- Technical error preventing delivery
- Duplicate charges for same transaction
- Silver converted to Tokens (CONSUMED)
- Tokens used for any in-game purchases
- Virtual Goods obtained through Silver/Tokens
- Change of mind after consumption
- Account suspended due to Terms violation
- Claims made more than 30 days after purchase
2. What is "Consumed" Service?
Once Silver is converted to Tokens or used within the Game, the transaction is considered CONSUMED and becomes permanently non-refundable.
3. Refund Calculation Method
For eligible refunds, we calculate based on unused Silver:
- Formula: Unused Silver ÷ Original Purchase Rate = Refund Amount
- Example: 1,000 unused Silver purchased at 262 Silver/$1 = $3.82 refund
4. Chargeback Agreement
By completing any purchase, you explicitly agree NOT to initiate chargebacks for successfully delivered digital goods.
Filing a chargeback after consuming services:
- Constitutes material breach of these Terms
- May result in immediate account termination
- Will be disputed with full documentation
- No refund will be provided
5. Dispute Resolution Requirement
- Contact Us First: Email [email protected] or Facebook www.facebook.com/do2us
- Provide Details: Include transaction information and describe your issue
- Allow Time: We will respond within 24-48 hours
- Work Together: We will investigate and find a fair solution
Failure to contact us first voids any refund eligibility.
6. Refund Request Process
If you believe you qualify for a refund:
- Contact support within 7 days of purchase
- Provide your transaction ID and account information
- Explain why you're requesting a refund
- Confirm you have NOT used the Silver
- Allow 5-10 business days for processing
To keep our community fun and welcoming, you agree NOT to:
Prohibited Content
- Defamatory, obscene, pornographic, or offensive language
- Discrimination, bigotry, racism, hatred, or harassment
- Violent or threatening content
Prohibited Activities
- Cheating, hacking, or using bots/exploits
- Modifying or interfering with Services
- Chat spamming or disrupting communication
- Using offensive account names
- Logging into another person's account
- Trolling or disrupting other players
- Attempting to breach security measures
We may terminate your access to the Services at any time, at our sole discretion, with or without notice.
You may cancel your Account at any time by emailing [email protected]
- All Virtual Goods are forfeited
- No refunds will be provided
- Access to Services will be revoked
If you have any questions about these Terms of Service:
- Email: [email protected]
- Website: https://do2us.com
- Facebook: www.facebook.com/do2us
Our support team is available 24/7 to assist you.