🔒 Privacy Policy

Dragon Oath Game Services

Last Updated: January 2024

Your Privacy Matters to Us

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive through our Services.

Note: This Privacy Policy does not apply to third-party websites, services, or applications, even if accessible through our Services.

📊 What Information Do We Collect?

Our primary goals in collecting information are to provide and improve our Services, administer your Account, enable you to enjoy our Services, and keep you updated.

Information You Provide Directly

Account Information:
  • Username
  • Email address
  • Phone number
  • Date of birth

Your Information Requests: When you request information about Services, we collect information to respond to your request. We do not transfer this to third parties.

Public Forums: We may offer publicly accessible Facebook Groups where you may post content. Be aware that any information you disclose will be public.

Surveys: From time to time, we may ask you to participate in online surveys. Participation is optional and helps us improve our Services.

Transaction Information

Payment Processing:

Our third-party payment processor collects:

  • Name
  • Postal address and country
  • Phone number
  • Credit card information

Important: We do NOT store this information. Our payment processor does not share this information with us.

🔍 Information We Automatically Collect

Log Data

Our servers automatically record information about how you use our Services ("Log Data"):

Log Data includes:
  • IP Address - Your Internet Protocol address
  • Browser Type - The browser you're using
  • Operating System - Your device's OS
  • Web Pages Visited - Pages you browsed before and during your visit
  • Time Spent - How long you stayed on different pages
  • Search Terms - What you searched for
  • Links Clicked - Which links you clicked on
  • In-Game Actions - Your behavior and actions in the game

How We Use Log Data

  • To administer the Services
  • To market and promote the Services
  • To improve, customize and enhance our Services
  • To tailor Services to Users' needs and preferences
  • To generate aggregate, non-identifying information

Game Play Data

We automatically collect and store:

  • Your game play history
  • Your progression through the games
  • Silver and Token transactions
  • Virtual Goods purchases and usage
Purpose: This data is used to administer and provide services to you, verify transactions, and defend against fraudulent claims.

Cookies and Web Technologies

Like many websites, we use automated data collection tools such as Cookies to collect certain information and improve your experience.

🤝 Do We Share Information?

We may share your information as described in this Privacy Policy, to comply with legal obligations, to protect and defend our rights and property, or with your permission.

Service Providers

We may engage third-party service providers to:

  • Provide IT and related services
  • Process payments
  • Provide customer service
  • Deliver information and services you requested
Protection: These service providers have access to your personal information ONLY for performing services on our behalf. We have contracts prohibiting them from using or sharing personal information except as necessary.

Analytics Services

We use Google Analytics and other third-party analytics packages to:

  • Collect and monitor information
  • Increase functionality and user-friendliness
  • Better tailor Services to visitors' needs
  • Understand how you use the Services

When We Must Share

We may share information to:

  • Comply with legal obligations
  • Protect and defend our rights and property
  • Prevent fraud or illegal activities
  • Protect the safety of our users
⚙️ Your Privacy Choices

We offer you choices regarding the collection, use and sharing of your personal information, and we'll respect the choices you make.

Note: If you decide not to provide personal information that we request, you may not be able to access all features of the Services.

Rights of Access, Rectification, Erasure, and Restriction

You have the right to:

  • Inquire - Ask whether we are processing personal information about you
  • Request Access - Access your personal information
  • Correct - Ask that we correct, amend or delete inaccurate information
  • Modify - Update your Account information through your profile page

How to Exercise Your Rights

To request data access or changes:

  1. Send an email to [email protected]
  2. Include your full name
  3. Include email address associated with your Account
  4. Provide detailed description of your data request

Limitations

We may be unable to provide access in certain circumstances:

  • Information contains legal privilege
  • Would compromise others' privacy or legitimate rights
  • Burden or expense would be disproportionate
  • Information is commercially proprietary

If access is restricted, we'll provide an explanation and contact point for further inquiries.

🔐 Security of Your Information

We take reasonable administrative, physical and electronic measures designed to protect your information (including personal information) from unauthorized access, use or disclosure.

Security Measures:
  • SSL Encryption - When you enter sensitive information on our forms
  • Administrative Controls - Limited access to authorized personnel only
  • Physical Security - Secure servers and facilities
  • Electronic Safeguards - Firewalls and monitoring systems
Important Disclaimer:

No method of transmitting information over the Internet or storing information is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Identity Verification

To protect your privacy, we take commercially reasonable steps to verify your identity before granting access to or making changes to your personal information.

🔗 Links to Other Sites

Our Services may contain links to third-party websites or services ("Third-party Service").

Important:
  • We are NOT responsible for third-party content, privacy, or security
  • Any information you provide to a Third-party Service is subject to THEIR privacy policy
  • We recommend carefully reviewing privacy policies of all Third-party Services

Third-party Services are provided only as a convenience. We do not endorse or control their content.

👶 Our Policy Toward Children
Child Safety:
  • Our Services are NOT directed to children under 13
  • We do NOT knowingly collect personal information from children under 13
  • If we learn we have collected information from a child under 13, we will delete it immediately

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected]

📧 Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices:

Contact Information:

We're committed to addressing your privacy concerns and will respond to your inquiry as quickly as possible.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When We Update:
  • We'll post the revised Privacy Policy on our website
  • We'll update the "Last Updated" date at the top
  • We may notify you via email or through the Services

We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.